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843-299-9000

PRIVACY POLICY

CONTACT INFORMATION

843-299-9000

info@revivemedgroup.com

YOUR RIGHTS AND CONTACT INFORMATION

1. Introduction

Revive Medical Center is committed to protecting the privacy and security of our patients' information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, mobile app, and SMS services.

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2. Information We Collect

a. Personal Information: This includes information you provide us directly, such as when you subscribe to our SMS service, schedule an appointment, or communicate with us. Examples include your name, mobile phone number, email address, and health information.

b. Automatically Collected Information: When you use our services, we may collect information sent by your computer, mobile phone, or other access device. This information includes your IP address, device information, and browsing information if you use our website, such as cookies.

c. SMS Information: When you opt-in to receive SMS messages from us, we collect and store your phone number and the content of the messages we send and receive.

 

3. How We Use Your Information

a. To Provide and Manage Our Services: We use your information to provide services you've requested, such as sending SMS updates and health tips, and to manage your interactions with us.

b. To Communicate with You: We use your information to communicate with you about your appointments, our services, and promotional offers, if you've opted to receive such communications.

c. To Improve Our Services: We analyze the information we collect to understand our users' needs, improve our services and websites, and develop new features.

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4. Sharing Your Information

a. Service Providers: We may share your information with Ring central, a service providers who perform services on our behalf, such as SMS gateway providers necessary for delivering text messages as part of our communication services.

b. Compliance and Safety: We may disclose information to respond to legal requirements, enforce our policies, or protect anyone's rights, property, or safety.

c. SMS consent and Phone number won't be shared or sold to any third party or affiliates for marketing purposes

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5. SMS Opt-in and Communication Preferences

a. Opt-In to SMS: You may opt-in to receive SMS messages by providing explicit consent during our signup process or in any other manner where we clearly state your action (e.g., ticking a checkbox) constitutes consent.

b. Managing Preferences: You can manage your communication preferences or opt-out of receiving further SMS messages by texting "STOP" to our SMS number or through other means we may provide.

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6. Data Security

We implement suitable security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. This includes internal reviews of our data collection, storage, processing practices, and security measures.

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7. Changes to This Privacy Policy

We may occasionally update this policy. We will notify you about significant changes by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

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8. Contacting Us

If you have questions or concerns regarding this policy or our treatment of your information, please contact us at info@revivemedgroup.com

SMS Terms and conditions


1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread, instead, make sure the customer adds the matching use cases to this portion of the Terms info}.

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Revive Medical Group in the following ways (This is an example. Please include the method used.)

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@revivemedgroup.com
Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt-out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

  • Message frequency may vary

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